Reviews

Based on 273 reviews
98%
(267)
1%
(4)
0%
(1)
0%
(0)
0%
(1)
Amazing swing

Fantastic quality swing for my 11-year-old. Titan Toys couldn’t have been more helpful getting the swing delivered to Dorset ahead of time. This is a swing made to last, which my son will get many years of fun out of.

Best present

Fairly straight forward to assemble, it only took 30 minutes. Nephew absolutely loves it. Best present ever.

Easily assembled

Very easy to assemble. Great customer service. Thank you

Really good, Titan toys were extremely helpful even when I missed placed the instructions

Excellent purchase

Could not be happier with this for my wee boy, dealing with titan toys was first class and so easy,
Titan kept me updated the whole way with phone calls and messages about when this would arrive at there warehouse as they are so hard to get

Easy to build instructions are simple to follow

My little guy absolutely loves it

Thanks again titan toys don’t go anywhere else go to these guys

G WAGON

Amazing company Amazing products owners very helpful and very fast delivery. Even owner paid extra to get it to me next day what could you ask for please buy from this shop Amazing prices and service. Thanks again titan will back again soon.

Absolutely delighted with the service from start to finish. Product is fantastic and I will definitely use again.

Love it!!

Bought for my little girls 1st birthday and it’s the best things I’ve got her by far, she absolutely loves it.
Delivery was so quick and the car looks great!
100% would recommend for anyone who’s looking at getting one.

Lovely swing

Extremely happy with our fabulous swing, very high quality, beautiful natural wood to complement our garden. It looks aesthetic, it is sturdy and strong. Really happy with the swing and would highly recommend

Great customer service

Fantastic product - just emailed the team to see if I could get some spare parts as the trampoline obtained some damage in the recent storm. They’re sending them free of charge! Thank you Titan Toys - awesome, fast customer service.

Sensational performance from this little vehicle and outstanding service from Rich and the team at Titan Toys who gave me invaluable advice to choose this model. Santa was very popular in our house!!!

Bentley Electric Kids Car

Really good experience with Titan Toys. Bought an electric Bentley kids car and it arrived in super fast time. Requires a little more assembly than I was expecting but actually once it was out of the box it didn’t take long at all and was straightforward. Seems really good quality and our 3 year old absolutely loves it. The headlights and brake lights illuminating was a bonus and overall think it’s a good quality product for a fair price.

Love it

I love it my baby loves it didn't realise how fast it goes so heads up on that one the only down
Fall is the assembly if it wasn't delivered to my families I wouldn't have a clue with it nor would I even know how to put it together ide probably would have to wait over two months for someone to come and put it together for me but other than that it's really good although the guild say it's best suited for age 3-8 max 30kg I think it's a lot less that that as my brothers step
Son who's only 5 and weighs no where near 30kg was to big and and too heavy for it so I would say it's best for age 1-3 or 4 max

Quality control

We brought this 12ft trampoline from titan toys purely on the reviews. It was a Christmas gift for our children. It came just before Christmas as promised but as you can imagine it's a very large product and weighs a lot so not the easiest to hide and check for missing parts, etc... Christmas day came, and the kids were very excited, but as it was raining, we decided to put it up on boxing day. When erecting it there was a spring missing which obviously put a stop to the build. There were also 4 extra nuts - it is a shane why extras of all screws/nuts/springs weren't included! We contacted titan toys for a replacement, and a replacement arrived a couple of days later. The build quality seems OK, however not much can be said for the quality control before the product was shipped to us. Any other time of the year it might not have mattered but as it was a Christmas present and the kids where excited it made a bad experience for us. I spoke with Alex and he said his manager would be updated and would contact to me in regards to this and in some way a small gesture of goodwill for the inconvenience and upset to the kids, but I'm still yet to hear from them. I feel they think matter has been resolved because they sent out a replacement not even a sorry in writing from the management.

When purchasing anything from Titan Toys as a gift, please check the parts or run the risk of upset children when something is missing.

Any future purchases will be made with your competitors

Posting again as was ment to give 1 star 👎

Hello Richard
Please don't go ahead and purchase from our competitors as we would hate to think they would be treated the same way as ourselves. Swearing and using vulgar language on our phone call yesterday as we called you to discuss your issue and review that we feel is unjust.

You had your item delivered on the 5th December. You messaged us on the 26th for a single spring that was missing inside the box. Contrary to your claim we did in fact email you at 9am on the 27th with an apology and further to that dispatched the part the same day for delivery 28th December.

You were then told management would call you back after new year ( Mon 8th for us) .

We have great customer reviews, you are in fact the first 1 star review so our customers can take what they want from yours but we acted as quickly as possible ( 48hr you had your new part)

Our company and other sellers won't always get it right, its perfectly natural in retail ,however its how things are dealt with that counts and we acted very quickly.

Regards
Titan Toys

Quality control

We brought this 12ft trampoline from titan toys purely on the reviews. It was a Christmas gift for our children. It came just before Christmas as promised but as you can imagine it's a very large product and weighs a lot so not the easiest to hide and check for missing parts, etc... Christmas day came, and the kids were very excited, but as it was raining, we decided to put it up on boxing day. When erecting it there was a spring missing which obviously put a stop to the build. There were also 4 extra nuts - it is a shane why extras of all screws/nuts/springs weren't included! We contacted titan toys for a replacement, and a replacement arrived a couple of days later. The build quality seems OK, however not much can be said for the quality control before the product was shipped to us. Any other time of the year it might not have mattered but as it was a Christmas present and the kids where excited it made a bad experience for us. I spoke with Alex and he said his manager would be updated and would contact to me in regards to this and in some way a small gesture of goodwill for the inconvenience and upset to the kids, but I'm still yet to hear from them. I feel they think matter has been resolved because they sent out a replacement not even a sorry in writing from the management.

When purchasing anything from Titan Toys as a gift, please check the parts or run the risk of upset children when something is missing.

Any future purchases will be made with your competitors

Hello Richard
Please don't go ahead and purchase from our competitors as we would hate to think they would be treated the same way as ourselves. Swearing and using vulgar language on our phone call yesterday as we called you to discuss your issue and review that we feel is unjust.

You had your item delivered on the 5th December. You messaged us on the 26th for a single spring that was missing inside the box. Contrary to your claim we did in fact email you at 9am on the 27th with an apology and further to that dispatched the part the same day for delivery 28th December.

You were then told management would call you back after new year ( Mon 8th for us) .

We have great customer reviews, you are in fact the first 1 star review so our customers can take what they want from yours but we acted as quickly as possible ( 48hr you had your new part)

Our company and other sellers won't always get it right, its perfectly natural in retail ,however its how things are dealt with that counts and we acted very quickly.

Regards
Titan Toys

M
Buggy Assembly
Mike Mckeon
Buggy Assembly

Fantastic Service, received a phone call to confirm delivery day and time, Buggy arrived as promised. All I was left to do was click Two leads together to connect the battery and the Buggy was ready to go. Grand kids have been out everyday on it since Xmas and it has lived up to all our expectations.
Thanks for the build, I would strongly recommend the build option as it takes away all the stress and worry of wondering if you have done it correctly.
Thanks Everyone, Grand Kids love it.

Vulcan Carbon 24v 4 wheel drive buggy

Fantastic buggy for my grandchildren, covers all ages from 3 to 7 years old.

Best purchase

Absolutely love this car. I bought it for me 4 year old daughter and honestly it was worth every penny! She loves it and I love using the control to have my own fun with it. Also purchased the assembly to make sure it was put together to perfection. Thank you guys at titantoys I would definitely recommend and use you again in the future.

Amazing

Our grandsons absolutely adore their Ride on Buggy. The eldest is 5 and the youngest is 2, from the minute they open their eyes in the morning the first thing that comes out their mouths is "can we go on our buggy today".
I would recommend this Ride On Buggy to everyone, if you want the kids to have some serious fun this is the toy for them. The only problem now is how does Santa top this next year!!!!

Great customer service

Great customer service, I was called back literally 10 minutes after I sent an email and my query was dealt with straight away.

S
Buggy Assembly
Sharon Moat
Fantastic buggy

Bought this for my grandson for Christmas. I'm so pleased with it. He loves it too. Speedy delivery and kept update with delivery.
Very pleased I bought buggy assembly as I don't think I could of built it myself.
Thanks again guys.

Colin bengree

The buggy arrived well boxed and completely built. Everything worked as it should. The car is great and we have a very happy grandson !! The guys at Titan couldn't have been more helpful. Thanks guys ..... I'll be back !!

.

Amazing

My nephew loves it! Great service and fast delivery! Really good communication and would highly recommend! Comes with a great sound system and would definitely recommend the building service! Thank you very much.

Mercedes G Wagon

Thank you so much Titan Toys, I purchased a black and a white G Wagon and my grandson and granddaughter were so happy. The G Wagons are well made and sturdy and they also look great. I was late ordering these Christmas presents and the owner assured me that they would arrive the next day in time for Christmas and they did. The service was absolutely brilliant and I will definitely be using you again

Black BMW M4

I orderded this for our son's Christmas prezzy and realised it said "restocking soon" right after I purchased so 6:45 in the morning I texted the chat for help and Richard was so kind to reassure me even at such an early hour. He texted DPD and asked for the next day delivery and even promised "Santa" won't have our child without his gift❤️ Best customer service experience tbh
The car is perfect, easy assembly, perfect driving so easy for him to drive around! Wouldn't hesitate to recommend them! Merry Christmas!